Leadership Communications

This online workshop is designed to equip managers and executives with practical guidance, tips and tools in communications. The focus is on how communications can elevate a leader’s practice – building employee alignment and engagement while addressing challenge areas such as resistance and conflict. Through a dynamic mix of plenary discussion, breakout activities and participatory techniques, the session will help build leader’s capacity and confidence in communications by introducing applied best practices and proven techniques.

Workshop participants will be equipped with the Results Map® Leader’s Guide to Communications, the Results Map® Change Agent’s Toolkit and the Results Map® Culture Change Workbook.

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Learning Outcomes

  • Introduction of best practices for leadership communications to employees
  • Exploration of how communications can help drive organizational performance
  • Development of capabilities and practices for communicating transformation and change

Agenda

Module 1: Foundations

Setting the Stage – Mentimeter Exercise
Roundtable: Making Employee Communications Work
Leadership Communications for Results
Break
Think – Feel – Do Communications Framework – Breakout Exercise
Creating a Communications System
Introducing Reflection Exercise
Session Close

Module 2: Practical Tools

Roundtable: Reflection Exercise
Leader’s Communications Toolkit
Planning Communications from the Outside-In – Breakout Exercise
Break
Storytelling Tool – Breakout Exercise
Open Forum
Session Close

Module 3: Communicating Transformation and Change

The Nature of Change
What Makes Change Communications Different?
Defining the Change Agenda
Break
Change: Risk Profile and Roles
Best Practices in Change Communications
Working Through Resistance and Loss
Action Planning for Improvements
Session Close

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“The Results Map® program has raised my capacity to become a more seasoned communications professional.  The resources and knowledge that the experience has given me is real value that I can bring back to my organization, and that’s something that’s not available anywhere else.”

Asha Jhamandas

Royal College and Physicians and Surgeons of Canada

“You have created something magical that gives communicators a whole new skill set and approach to the way we work. Results Map® allows us to learn from the best, and use these new frameworks and tools to strengthen our organizations.”

Phoebe Dey, VP Communications & Marketing

Alberta Cancer Foundation

“The Results Map® workshop was a game changer for me… it gave me a chance to take stock of my work and think creatively about the real value I’m contributing. The tools and templates have been invaluable, and I find I use them virtually every week.”

Results Map® workshop participant

“A transformative resource and strategic mindset for my team. Finally, we’re all on the same page and focused on results!”

Government of Canada client

“The first day of the Results Map® workshop was akin to the discovery of the Higgs Boson particle. I felt I had discovered a trove of fundamental information to guide me through planning, delivering and evaluating our office’s communications efforts.”

Marie Danielle Vachon

Office of the Conflict of Interest and Ethics Commissioner

“The Results Map® process is amazingly practical, insightful and valuable.”

Edouard Biot, Vice-President

Essilor
Winner – IABC Gold Quill Award

“As a relatively small organization with limited communications resources, ensuring those resources are used as effectively and efficiently as possible is critical to our performance in serving the people of the Northwest Territories. The Results Map® approach has been instrumental in helping create a shared understanding of and commitment to strategic communications at all levels of the organization, as well as supporting the development of tools and processes to better deliver on the government’s communications priorities grounded in proven communications best practices.”

Shaun Dean, Director of Cabinet Communications

Government of Northwest Territories

“The Results Map® workshop was the best training session I’ve ever attended – material was top notch and the delivery was totally relevant to my experience and my team’s challenges. Amazing!”

Results Map® workshop participant

“Results Map® is a tangible step forward in the world of communications, providing clients with a valuable tool designed to identify the objectives that will have the greatest impact, and put in place the processes to help ensure that they are achieved.”

Canadian Medical Association

“Never has a communications planning tool been as thorough, professional and easy to use as Results Map®. As an accredited communications practitioner with 20 years of experience, I consider myself a seasoned communications expert. However, using Results Map® has given my planning process even greater depth, flow and consistency. I probably won’t ever develop another communications plan without it.”

Natalie Lavigne, Principal of Ecovox

“The best, most practical training I’ve ever had in strategic communications. I love the Results Map® model!”

Pacific Federal Communications Council

“Results Map® has been a very effective tool for helping to standardize what we do.  It has helped us to better identify exactly what our internal clients need from us, so that we can add even more value and execute our communications projects successfully by working together.”

Eduardo Rifenburg Aparicio, Director of Communications

Corona (Bogota, Columbia)

“Results Map® is an ingenious product that directly addresses the challenges faced by public sector communicators. The methodology is rigorous, practical and flexible in supporting teams to deliver measurable results. What makes the approach special is that it takes aim at the common frustrations that communicators deal with day to day -  it provides fresh advice and really empowering tools that help us move from being transactional to being transformational contributors.”

Zoe Raemer, Director, Corporate Communications

Government of Northwest Territories (Retired)

“The Results Map® team’s unique expertise, creativity and profound respect for our organization acting in convergence with our internal knowledge and determination produced this most excellent result.”

Claudio Brun del Re, Executive Director (Retired), Facilities, University of Ottawa

Winner of the IABC Best of the Best Award in Change Communication, achieved in partnership with the Results Map® team