Communications teams are overwhelmed, under-resourced and under-appreciated.

If you’re a member of a communications team, you probably face:

We can help


Empower, equip and energize your team through dynamic learning or co-creation sessions.


The time to come together as a communications team to help shape the future of work is now.


Get personalized insights and solutions through individual or team coaching.

Functional reviews/audits

Get an expert external perspective on your communications function’s governance, structure and impact.

Communications planning

We can help you develop a practical, lightweight strategic communications plan.


Gain specialized consulting services in communications management.

"Shift from a transactional to a transformational communications team."
Principal & Founder

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Communications articles

Communications tools

More resources on communications

Results Map® System Tool Value Proposition Worksheet

If you don’t know the value of your communications function, how can anyone else? Use the Value Proposition Worksheet to map out the elements of value the communications team contributes to your organization.

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The Results Map® System

Codifying strategic communications.

My intention in creating the Results Map® System is to codify strategic communications by developing a go-to online resource of proven tools, knowledge products and on-demand learning videos. I’ve attempted to package everything I’ve learned in the trenches of strategic communications over 25 years and package it in an easy-to-use digital toolkit.

The Results Map® System will help you strengthen the impact, integration and effectiveness of your communications team. By level-setting a common methodology and gaining proven tools, your team will save time and reduce risk. The System spans the full spectrum of strategic communications, including planning, evaluation, employee communications, stakeholder relations, issue management and change leadership.

Get ready to transform the impact and performance of your communications:

  • Improve strategic focus
  • Strengthen alignment & integration
  • Demonstrate results

At the heart of the System is the Results Map® methodology, used by thousands of communicators worldwide. It has a proven track record of setting communicators up for success with a practical, reliable and repeatable process for delivering results.

The secret to the transformational impact of the Results Map® methodology is that it goes beyond the “what” of communications and gets at the “how” – building capabilities and confidence in strategic thinking and high performance consultative skills.

  • On-demand learning and time-saving resources and tools;
  • 10 knowledge products;
  • 100+ tools, worksheets and samples.
Book an exploratory call with Caroline
Set up a 30-minute Zoom call to discuss your challenges, gain fresh perspectives and chart a path towards solutions.