For a high performing communications function, you need these 5 things.
Alignment. You need a relentless and responsive commitment to your organization’s goals and priorities. A solid strategic communications plan is in place to guide decisions, but an agile mindset lets you course correct when necessary to keep that alignment intact. Governance. Communications reports directly to the CEO and there is a standard set for internal […]
Online Learning Coming to a Laptop Near You!
As 2020 winds down (and not a moment too soon in our opinion!), we’re excited to share our line-up of Results Map® webinars for 2021. Our monthly webinars are offered to professional-level subscribers of the Results Map® System (webinar registration accessible through the System Hub) and offer a regular dose of practical learning content mixed […]
The Great Fall Reset – 2020 Style
For many, the end of summer feels like a time to reset. And while it’s true that nearly everything around us is a little different this year, fall is on its way and with it comes the opportunity to retune, refresh and realign. As a communications leader, when the OOO messages start winding down, […]
Taking a Page from our Friends in Finance
Communications leaders can learn a lot about functional governance from colleagues in finance, a department that structurally and culturally tends to do this well. When you think about it, the function within an organization is an established, recognized centre of expertise. Finance sets up policies and guidelines that apply not only to its employees, but […]
Coaching Leaders in Communications
Communicators around the world are scrambling to meet the communications demands triggered by the COVID-19 crisis. At this point, we’re all running on empty, and cracks are starting to form in organizational communications. If you’re a weary communications professional wanting to make maximum impact with limited time and resources, my recommendation is that you focus […]
Getting on Board with Something New
Over the last year, we’ve been working on something new, and we’re excited to share it with our community of supporters, partners and clients. As many of you know, our story began in 2001 as a boutique firm working in the niche area of strategic communications planning. The practice grew in to Ingenium Communications, offering […]
Best Practices in Communications for Public Servants
The business of government has changed dramatically in recent years. So it’s no surprise that the transformation of government operations, coupled with an unprecedented rise in citizen expectations have created extraordinary demands on government communicators. Here’s a round up of the top 8 best practices in government communications to emerge – many originate from the […]
The 3 Core Dimensions of Leadership
In my work with thousands of communicators in a broad range of organizations and sectors, one theme remains a constant – leadership has never been more relevant for the communications industry as it is now. It’s what internal clients are looking for, and it’s also the unique space communicators crave, in order to provide really […]
Is your Communications Team in Trouble?
In my experience, communicators from various backgrounds and sectors share in an almost universal struggle to define the value they bring to organizations, and then communicate that value in a way that resonates with decision-making executives. This challenge comes up in three main forms: First, communications is often seen at best as overhead, and at worse, […]
Dear Change Leader
Over the last few years, we have had the distinct honour and privilege of working with several leaders on driving organizational change. I often think of my role in helping clients move through change as that of a midwife – it’s not my baby, but I have a front row seat to the pain, blood […]
Do’s and Don’ts of Executive Change Communications
The one thing that all change management methodologies can agree on is that the most critical factor to transformation success is effective, visible leadership. This is true in our experience – clients who have the most measurable success with large-scale organizational change are those with strong, courageous and unwavering executive leadership. What’s less evident is […]
The Work Systems Model of Change
One of the most practical change models I’ve come across is Gregory Shea’s Work Systems approach to change. Here’s the illustration: The idea is that the change leader can move change by pulling on at least four of the eight levers in the model. Each lever is connected to the one on its right and […]