How to showcase your invisible value
One of the most frustrating things about being a communicator is that some of the areas in …
Issues Management
The Rise & Fall of Phoenix: Lessons in Change Management
Large-scale public sector IT transformation doesn’t normally makes headlines, particularly in the usually sleepy news cycle of summer …
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Looking for the trapeze
In major organizational transformations, one of the most destabilizing periods is the window of time between the …
Communications begins at home
Among the wealth of material written about strategic communications planning, virtually nothing is said about how communications …
Not communicating is actually communicating something
It may be a message of denial, anxiety, fear, control, contempt or even apathy. But in a …
Not communicating is actually communicating something Read More »
The trap of entitive thinking
A common phenomenon in organizational transformation is “entitive thinking” – the tendency that the longer we’re in …
Risky business
Having owned and led a consulting firm for the past thirteen years, I’ve become a student of …
Issue management: strategies that work
Building strength in issue management is part discipline, part knowledge and part instinct. There’s really no substitute …
Are you painting by numbers, or connecting the dots?
One of the most powerful ways in which communicators can contribute unique, strategic value is by connecting …
Are you painting by numbers, or connecting the dots? Read More »
Evaluating invisible value
One of the most frustrating things about being a communicator is that some of the areas in …
