Welcome, please login to access our online tools. ResultsMap.com IngeniumCommunications.com Français

Category: Employee Communications

To Communicate Everything Is To Communicate Nothing

The enemy of crisp, compelling communications is complexity. Most organizations try to throw everything into their communication messages. Then, when messaging gets circulated around the organization for review and approvals, more words are invariably tossed in. It is the death knell of effective messaging. The reality is that to communicate everything is to communicate nothing….

Honoured to Win IABC’s Gold Quill & Best of the Best

Earlier this week, at the International Association of Business Communicators (IABC) World Conference in New Orleans, Ingenium was honoured to receive the International Award of Excellence in Change Communications, in recognition for our work with the Facilities team of the University of Ottawa. Ingenium was also recognized with the Best of the Best Award, an accolade…

The Culture of Communications

No one has done more to advance our knowledge and understanding of organizational culture than Edgar Schein. In some of his most recent work with Culture University, Schein observes that while the discipline of organizational culture has developed significantly over the past twenty years, the one area that has not been sufficiently understood is occupational…

8 Things You Need to Know About the Government of Canada’s New Communications Policy

Last week, the Government of Canada issued its much-anticipated new Communications Policy and companion directive for the management of the function. If you’re a federal communicator, this is obviously big news. Less obvious is that it’s also highly relevant for non-federal communications professionals working more generally in the Canadian public or para-public sectors (e.g. institutes,…

Unlocking Culture Change Through Questions

We all know that organizational change is difficult. Of all the forms of transformation, the most challenging is unquestionably culture change. According to research from the Wharton School of Business, the failure rate of culture change initiatives hovers around 80% (as defined by change projects that don’t achieve the stated goals of transformation). One of…

Understanding the Value of the Communications Function

If you’re planning a retreat for your communications team (and if you’re not – why aren’t you?) here’s a suggestion for an easy, but powerful exercise to offer the group. The Value Proposition Worksheet is a simple tool that can be used in either a breakout or plenary format. The worksheet helps structure an exploration of…

What Can Be More Important Than Employee Engagement?

If you’re like me, you spend a lot of time and effort trying to get executives to focus on the critical issue of employee engagement, which often competes for attention with other seemingly more important business priorities. Generally, there is a gravitational pull that draws leaders’ attention to external forces, pressures and conflicts, at the direct…

Recognizing the Power of Habit

As a practitioner of organizational change, it’s clear that one of the most stubborn challenges my clients face is the invisible, intractable power of habit. Leaders can create large-scale transformation initiatives, or invest in expensive new technology solutions, but sooner or later, they bump up against the fact that human beings are creatures of habit….

Perspectives on Teaming

“Successful organizations need to be managed as complex adaptive systems rather than as intricate controlled machines”  This wisdom is part of Amy Edmondson’s excellent work Teaming: How Organizations Learn, Innovate and Compete in the Knowledge Economy.  Edmondson provides a refreshing update on management theory and connects those principles to the realities of leading organizational performance…

Change Communications: Celebrating Business Results

Being in Calgary this week to present two workshops at the International Association of Business Communicators (IABC) CanWest Conference is an absolute treat. First, we are hosting an action-packed Strategy Lab, leading 30 communicators from across Canada in using our Results Map process to develop communication strategies for their organizations in real time. This will…