Focus on community
One of the most powerful ways of creating a truly communicative and engaged culture is to focus …
Employee Communications
Generating results from audience segmentation
A simple way to add value to your audience segmentation efforts is to deliberately consider types of …
Capacity vs. capability: what’s the difference?
In the often buzz-word intensive field of change management, the terms “capacity building” and “capability building” are …
Is your communications team in trouble?
In my experience, communicators from various backgrounds and sectors share in an almost universal struggle to define …
Managing internal client relationships: The importance of strong employee communications
It often amazes me to see that amid the oceans of material written about strategic communications planning, …
Managing internal client relationships: The importance of strong employee communications Read More »
What’s the difference between public and private sector approaches to internal communications?
Does internal communication and engagement differ in the public sector from the private sector? I’d say unequivocally, …
Developing a community of practice
More and more, we’ve found that many of our clients are exploring the idea of creating communities …
A new model for employee communications
Earlier this summer, I had the pleasure of attending Shel Holtz’s launch of a new Employee Communications …
Internal communications: rumours of its death have been greatly exaggerated
I have noticed a somewhat concerning trend lately among organizations who view social media as a handy …
Internal communications: rumours of its death have been greatly exaggerated Read More »
To communicate everything is to communicate nothing
The enemy of crisp, compelling communications is complexity. Most organizations try to throw everything into their communication …
To communicate everything is to communicate nothing Read More »
