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Category: Employee Engagement

Honoured to Win IABC’s Gold Quill & Best of the Best

Posted by on Thursday, June 9, 2016 - 2 comments

Earlier this week, at the International Association of Business Communicators (IABC) World Conference in New Orleans, Ingenium was honoured to receive the International Award of Excellence in Change Communications, in recognition for our work with the Facilities team of the University of Ottawa. Ingenium was also recognized with the Best of the Best Award, an accolade…

The Culture of Communications

Posted by on Wednesday, June 1, 2016 - no comments

No one has done more to advance our knowledge and understanding of organizational culture than Edgar Schein. In some of his most recent work with Culture University, Schein observes that while the discipline of organizational culture has developed significantly over the past twenty years, the one area that has not been sufficiently understood is occupational…

Unlocking Culture Change Through Questions

Posted by on Thursday, May 12, 2016 - no comments

We all know that organizational change is difficult. Of all the forms of transformation, the most challenging is unquestionably culture change. According to research from the Wharton School of Business, the failure rate of culture change initiatives hovers around 80% (as defined by change projects that don’t achieve the stated goals of transformation). One of…

Understanding the Value of the Communications Function

Posted by on Wednesday, April 27, 2016 - no comments

If you’re planning a retreat for your communications team (and if you’re not – why aren’t you?) here’s a suggestion for an easy, but powerful exercise to offer the group. The Value Proposition Worksheet is a simple tool that can be used in either a breakout or plenary format. The worksheet helps structure an exploration of…

What Can Be More Important Than Employee Engagement?

Posted by on Thursday, April 21, 2016 - one comment

If you’re like me, you spend a lot of time and effort trying to get executives to focus on the critical issue of employee engagement, which often competes for attention with other seemingly more important business priorities. Generally, there is a gravitational pull that draws leaders’ attention to external forces, pressures and conflicts, at the direct…

Performance Equations

Posted by on Wednesday, April 13, 2016 - no comments

It’s often been said that people go into communications because they don’t do math. While I will leave it to others to assess whether that statement is true or false, I will say that I am rather fond of these two performance equations I learned from Mario Moussa: Performance = Skills x Motivation There is…

The Hidden Impact of Social Media on Communications

Posted by on Wednesday, February 10, 2016 - one comment

If you’re like me, reading one more article or pithy tweet about the transformative effect of social media might make you puke. Enough already – we get it! This is not yet another post about the importance of digital, the rise of content strategy and the value of your online brand. What I think is…

Perspectives on Teaming

Posted by on Wednesday, January 20, 2016 - one comment

“Successful organizations need to be managed as complex adaptive systems rather than as intricate controlled machines”  This wisdom is part of Amy Edmondson’s excellent work Teaming: How Organizations Learn, Innovate and Compete in the Knowledge Economy.  Edmondson provides a refreshing update on management theory and connects those principles to the realities of leading organizational performance…

What I Learned About Communications in Yellowknife

Posted by on Wednesday, October 28, 2015 - 2 comments

Last week, I had the pleasure of delivering the Results Map Masters Program in strategic communications to the communications community of the Government of Northwest Territories (GNWT). It was an absolute pleasure to collaborate with such a passionate, dynamic group of communicators working in one of the most challenging communications landscapes around – serving a community…

Change Communications: Celebrating Business Results

Posted by on Thursday, October 15, 2015 - no comments

Being in Calgary this week to present two workshops at the International Association of Business Communicators (IABC) CanWest Conference is an absolute treat. First, we are hosting an action-packed Strategy Lab, leading 30 communicators from across Canada in using our Results Map process to develop communication strategies for their organizations in real time. This will…