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Category: Change Management

The Change Agent’s Contract

Posted by on Wednesday, January 8, 2020 - no comments

As a change agent, you play a vital role in contributing to effective change execution. Given that working with change is high in both opportunity and risk, it’s important to be very precise in defining and executing your role. Setting You Up for Success One of the most constructive and positive steps you can take…

Planning in White Water: Being Strategic During Change

Posted by on Wednesday, December 18, 2019 - no comments

For the last dozen years, I’ve devoted my career to strategic communications planning, including developing the Results Map methodology. I’ve had the opportunity to work on hundreds of strategic plans – large and small, for the public and private sectors, all focused on aligning internal and external communications to organizational goals. From the vantage point…

An Open Letter to Change Leaders

Posted by on Wednesday, June 26, 2019 - no comments

Over the last few years, we have had the distinct honour and privilege of working with several leaders on driving organizational change. I often think of my role in helping clients move through change as that of a midwife – it’s not my baby, but I have a front row seat to the pain, blood…

Dear Change Leader

Posted by on Wednesday, March 7, 2018 - no comments

Over the last few years, we have had the distinct honour and privilege of working with several leaders on driving organizational change. I often think of my role in helping clients move through change as that of a midwife – it’s not my baby, but I have a front row seat to the pain, blood…

Do’s and Don’ts of Executive Change Communications

Posted by on Friday, January 19, 2018 - no comments

The one thing that all change management methodologies can agree on is that the most critical factor to transformation success is effective, visible leadership. This is true in our experience – clients who have the most measurable success with large-scale organizational change are those with strong, courageous and unwavering executive leadership. What’s less evident is…

Changing Behaviours Without Changing Minds

Posted by on Thursday, November 16, 2017 - no comments

“Adults are much more likely to act their way into a new of thinking than to think their way into a new way of action.” – Richard Pascale, Surfing the Edge of Chaos Ultimately, all change is about behaviour. The challenge is that most people attempt to change behaviour by changing people’s minds. If you’re…

The Wisdom of Daryl Conner

Posted by on Wednesday, July 12, 2017 - no comments

To my mind, Daryl Conner is the greatest thinker in the field of change management today. In many ways, he is known as the grandfather of the discipline. His seminal work Managing at the Speed of Change sets a course for organizational change, crystallizing the foundational concepts of sponsorship, benefit realization and the “burning platform”….

Great Minds

Posted by on Wednesday, June 28, 2017 - no comments

For 16 years, our company has delivered value to our clients – building our reputation, our business and our brand in Ottawa, in Canada, and around the globe.   For the last 12 of those years, we’ve been doing that as Ingenium Communications. To us, the word Ingenium meant innovation, fresh thinking, and insight. As a…

The Work Systems Model of Change

Posted by on Wednesday, May 17, 2017 - no comments

One of the most practical change models I’ve come across is Gregory Shea’s Work Systems approach to change. Here’s the illustration: The idea is that the change leader can move change by pulling on at least four of the eight levers in the model. Each lever is connected to the one on its right and…

Lessons in change from the lizard

Posted by on Friday, May 5, 2017 - no comments

I love this video which follows the harrowing path of a lizard in the desert trying to escape the  wrath of a swarm of snakes trying to catch him. To me, the tension that’s depicted closely parallels the experience of a change leader. The leader musters up the energy needed to scurry forward, but is…