If you’re embarking on a transformation initiative focused on changing your organization’s culture, here’s a checklist that can help guide your efforts: √ Culture is not the target of change. You have to lean into it by pulling on other levers, such as strategy, structure and rewards. √ Connect the change to the higher sense […]
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Earlier this week, at the International Association of Business Communicators (IABC) World Conference in New Orleans, Ingenium was honoured to receive the International Award of Excellence in Change Communications, in recognition for our work with the Facilities team of the University of Ottawa. Ingenium was also recognized with the Best of the Best Award, an accolade […]
Last week, I had the opportunity to participate in the Association of Change Management Professionals (ACMP)’s global conference in Dallas. It was my first ACMP conference, and it was a very enriching experience, both personally and professionally. The event had impressive star power, opening with positive psychology guru Shawn Achor, and ending with the world’s […]
We all know that organizational change is difficult. Of all the forms of transformation, the most challenging is unquestionably culture change. According to research from the Wharton School of Business, the failure rate of culture change initiatives hovers around 80% (as defined by change projects that don’t achieve the stated goals of transformation). One of […]
The biggest pitfall in change communication is a failure to establish the “why” behind the change. This should be expressed as the “felt need” for change, addressing not only the intellectual case for change, but also reaching employees and stakeholders on an emotional plane. It’s surprisingly common for organizations to embark on large scale change […]
As you navigate the choppy waters of your next transformation initiative, here are my top 10 quotes on organizational change to help guide the way: “The sinkhole of change is communication and motivation. It’s where change projects go to die.” Nancy Rothbard “If you want to truly understand something, try to change it.” Kurt Lewin […]
The truth is, nothing can change without communications. As change has become business as usual, there is a sharp rise in organizations’ requirements for specialized support in change communications. This is emerging as an exciting and meaningful opportunity for communicators to add unique value, as communications is an essential enabler of any transformation or change […]
As a practitioner of organizational change, it’s clear that one of the most stubborn challenges my clients face is the invisible, intractable power of habit. Leaders can create large-scale transformation initiatives, or invest in expensive new technology solutions, but sooner or later, they bump up against the fact that human beings are creatures of habit. […]
I have been a consultant for my entire career – first, as an internal consultant providing communications advice to the organizations I served as an employee, and for the last 14 years, as a professional consultant in communications and change management. Looking back on my experience as both an internal and external consultant, what strikes […]
As we all careen into hitting “send” on our year-end deliverables, this final blog post of the year offers a few Christmas ideas to our loyal readers. Top blog posts of 2015 Thanks to you, here are the top 3 blog posts of the year. We are already hard at work developing the line-up for […]
The other night, reflecting on an exhausting day at work and an exasperating evening with my (otherwise darling) kids, it struck me – the challenges I face in my work helping organizations lead change are actually remarkably similar to the challenges I face at home as the mother of two teens. Here are a mother’s […]
Susan Delacourt nailed the current post-election ethos in the capital in writing: “Hope is in fashion these days in Ottawa.” While it’s hard to put a finger on it, an unmistakable air of optimism has taken flight (particularly among those working in or with the government) over the past several weeks. Certainly, there is traditionally […]
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