As the need to communicate change continues to permeate our work as communicators, here are our top tips to help you maximize your impact and minimize risk: DO simplify. Create a crisp, brief message on the intent behind the change and communicate it relentlessly. Find opportunities to create shared meaning using examples that are clearly understood […]
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I’m delighted to share that I’ll be presenting a webinar at the uOttawa Professional Development Institute as part of their ongoing events calendar. On October 5th (from 1:00 – 2:00 PM EST), I’ll be delivering a practical, informative session on Communicators as Change Makers in the Age of COVID. As the global communications community […]
In the often buzzword intensive field of change management, the terms “capacity building” and “capability building” are often used interchangeably. That is unfortunate, because a more careful treatment of the terms can actually lead to some useful breakthroughs for organizations working through change. Let’s take a closer look. In the context of transformation, “capacity building” […]
We are delighted to announce the launch of our new Results Map® Certification Program in Strategic Communications – an intensive 6-week online program for communications professionals who want to elevate their performance, draw a bigger box and make a meaningful impact. This unique program is more than just training – it’s a medium for change. […]
By its very nature, change happens in the terrain of ambiguity. “What” the change is, and “why” we’re doing it are often unclear, or more frequently, are subject to multiple interpretations. This sets the stage for a weak foundation upon which to build change communications or change management interventions. In my experience working with several […]
Over the last year, we’ve been working on something new, and we’re excited to share it with our community of supporters, partners and clients. As many of you know, our story began in 2001 as a boutique firm working in the niche area of strategic communications planning. The practice grew in to Ingenium Communications, offering […]
The global communications community is right now facing its biggest challenge, as it navigates the unknown, unprecedented environment of COVID-19. In many ways as communicators, this is our time. Our contributions in providing clear, fact-based information, setting the appropriate tone, supporting our employee community and demonstrating leadership have never been more important. We are the […]
As a change agent, you play a vital role in contributing to effective change execution. Given that working with change is high in both opportunity and risk, it’s important to be very precise in defining and executing your role. Setting You Up for Success One of the most constructive and positive steps you can take […]
Over the last few years, we have had the distinct honour and privilege of working with several leaders on driving organizational change. I often think of my role in helping clients move through change as that of a midwife – it’s not my baby, but I have a front row seat to the pain, blood […]
In the often buzz-word intensive field of change management, the terms “capacity building” and “capability building” are often used interchangeably. That is unfortunate, because a more careful treatment of the terms can actually lead to some useful breakthroughs for organizations working through change. Let’s take a closer look. In the context of transformation, “capacity building” […]
The challenges I face in my work helping organizations lead change are remarkably similar to the challenges I face at home as the single mother of two teens. Here are a mother’s musings on the top 10 unlikely similarities between leading change and parenting teens: As George Bernard Shaw said so aptly, “the biggest problem […]
The “curse of knowledge” is an insidious trap of organizational communication. The expression refers to a pattern that we observe regularly – a leader is so deeply knowledgeable about a topic that he cannot see the gap that exists between his level of familiarity with the subject and that of the employees around him. While […]
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