Category: Change Communications
Over the last few years, we have had the distinct honour and privilege of working with several leaders on driving organizational change. I often think of my role in helping clients move through change as that of a midwife – it’s not my baby, but I have a front row seat to the pain, blood…
The one thing that all change management methodologies can agree on is that the most critical factor to transformation success is effective, visible leadership. This is true in our experience – clients who have the most measurable success with large-scale organizational change are those with strong, courageous and unwavering executive leadership. What’s less evident is…
“Adults are much more likely to act their way into a new of thinking than to think their way into a new way of action.” – Richard Pascale, Surfing the Edge of Chaos Ultimately, all change is about behaviour. The challenge is that most people attempt to change behaviour by changing people’s minds. If you’re…
On November 6-8th, Ottawa will be hosting an innovative new conference on Communications for Associations where I’ll be presenting on the theme of change communications. Summers Direct and Swansea Communications, the producers of the conference, have made an important contribution to the industry in pioneering this specialized event. It’s the first one of its kind…
To my mind, Daryl Conner is the greatest thinker in the field of change management today. In many ways, he is known as the grandfather of the discipline. His seminal work Managing at the Speed of Change sets a course for organizational change, crystallizing the foundational concepts of sponsorship, benefit realization and the “burning platform”….
One of the most practical change models I’ve come across is Gregory Shea’s Work Systems approach to change. Here’s the illustration: The idea is that the change leader can move change by pulling on at least four of the eight levers in the model. Each lever is connected to the one on its right and…
I love this video which follows the harrowing path of a lizard in the desert trying to escape the wrath of a swarm of snakes trying to catch him. To me, the tension that’s depicted closely parallels the experience of a change leader. The leader musters up the energy needed to scurry forward, but is…
As the lead instructor at the uOttawa Institute for Strategic Communications & Change, I have the great pleasure of welcoming amazing experts as guest speakers in the program. Recently, I had the opportunity of interviewing Luc Galoppin in a web video from his office outside of Brussels to explore the theme of community as an…
A few weeks ago, I was delighted to have a chance to interview Dr. Jennifer Frahm of Conversations of Change in Melbourne. Jen kindly participated as a special (virtual) international guest as part of the University of Ottawa’s Institute for Strategic Communications & Change. Jen is a superstar in the change space globally, and I’ve…
Last week, I had the great pleasure of presenting the closing keynote at the International Association of Business Communicators (IABC)’s Leadership Institute in Dallas. It was such an honour to have the opportunity to connect with IABC’s global community of volunteer leaders who come together once a year to build leadership skills and plan strategies…
