“Change communications is a fascinating specialized discipline. I find it extraordinarily gratifying to see how designing communications approaches, messages and tactics specifically to drive change often makes the difference between transformation success and failure.
That’s why in addition to my practice in change communications, I founded the Strategic Communications & Change Program with the University of Ottawa’s Professional Development Institute.

Team training on change communications
We offer specialized training programs on change communications. Using our signature “learn by doing” formula, teams can help develop and refine change communication messages and tactics in the workshop setting.
Leadership training & coaching in change communications
One of the best ways to step up your change management efforts is to equip managers and executives with the skills they need to effectively communicate change.
Change messaging & intent development
We offer tailored workshops to lead project and executive teams in defining their statement of intent for change and developing the core elements of a Strategic Framework for Change. Sometimes the best thing you can do when leading change is to slow down to speed up. These sessions aim to achieve just that.
Change communications planning
We support communications, project and executive teams in developing change communications plans. Our co-creation workshops offer the best value for time and money, developing a solid change communications plan over two days through a proven guided facilitation process.
How we can support your change communications
- Workshops
- Advisory services
- Individual, team and co-creation coaching
- Strategic Communications & Change Program with the University of Ottawa’s Professional Development Institute
We offer consulting and advisory services in change communications planning and execution.
We offer coaching support including a co-creation process for change communications planning.
The only program of its kind in the world focused on the intersection between strategic communications and change management.
- IABC Best of the Best Gold Quill Award for Change Communications (see case study)
- IABC Gold Quill Award for Change Communications
- IABC Silver Leaf Award for Excellence in Change Communications
See the Results Map® Framework for Change
Primer on Change Communications
Tools on change communication
Articles on change communication
Videos on change communication
Podcasts on change communication
Culture Change Workbook
An innovative workbook designed to lead peer circle discussions to define your specific organization’s current culture and identify practical insights on shifting toward culture change.
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