Master Class in Employee Communications & Engagement

Shift from solving communication problems to solving business problems through communications.

About the workshop

This immersive, in-depth session delivered over two days is a shot in the arm of inspiration and fresh perspective on making an impact through employee communications and engagement. The workshop introduces the Results Map® strategic communications methodology in a learn-by-doing experience anchored in the team’s own priority project or challenges. 

The master class helps level-set a consistent methodology for employee communications and engagement across a team, immediately elevating performance, alignment and integration. It introduces a framework for thinking and working strategically, including a practical approach to employee communications planning and evaluation. 

The program goes beyond what communicators do and focuses on how we do it. Participants learn practical skills and savvy in consultative skills including delivering a challenge function and adding value through disruption and change. 

Format: In person, online or hybrid

Learning outcomes
Strengthen alignment, integration and strategic impact in employee communications and engagement
Build expertise in change communications and contributing value through ambiguity and disruption
Elevate your consultative skills and savvy to build confidence and maximize impact.
Save time, effort and risk exposure by using proven tools and templates.


Module 1:

Zooming Out
The big picture: the business value of employee communications and engagement
What does success look like?
Identifying bright spots: Breakout exercise
High performance organizational communications
The link between communication and engagement
Review of best practice case studies

Module 2:

Zooming In
Crystallizing the value proposition of employee communications and engagement
Building an organizational communications system: Breakout exercise
Equipping and enabling managers and executives
Developing an employee communications and engagement plan

Module 3:

Using Yourself as an Instrument of Change
What makes communicating change different?
Adding value through change and disruption
Rock star consultative skills
Avoiding pitfalls and traps

Module 4:

Setting Yourself Up for Success
Business enablers for high impact employee communications
Evaluating and showcasing invisible value
Open forum
Action planning
Contact us to book

The workshop can also be delivered online – the agenda is adapted to be delivered in six 2-hour Zoom/Teams modules.

I am writing to let you know how useful your training was. My colleague and I are busy using your strategic framework in all the strategies we are pumping out and we are finding it fun, and a relief – we are able to logically put all the thoughts and actions into a framework that flows so well. Thank you!
Results Map® Workshop Participant, CARE Canada
The Results Map® workshop was the best training session I’ve ever attended – material was top notch and the delivery was totally relevant to my experience and my team’s challenges. Amazing!
Results Map® Workshop Participant
Facilitating a leadership retreat … 2023-style

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The Results Map® System

Codifying strategic communications.

The Results Map® System is an online hub of practical resources, time-saving tools, worksheets, samples as well as on-demand learning videos. The System is the portal for accessing all the tools you need to apply the Results Map® methodology to your communications and change initiatives.

The Results Map® System will help you strengthen the impact, integration and effectiveness of your communications team. By level-setting a common methodology and gaining proven tools, you’ll save time and reduce risk. The System spans the full spectrum of strategic communications, including planning, evaluation, employee communications, stakeholder relations, issue management and change leadership.

It’s offered as part of our commitment to making our clients stronger and includes:

  • 100+ tools, worksheets and samples
  • 10 knowledge products
  • On-demand training videos and webinars
Book an exploratory call with Caroline
Set up a 30-minute Zoom call to discuss your challenges, gain fresh perspectives and chart a path towards solutions.