Change Communications Workshop

Communications is the lifeblood of change

About the workshop

This unique workshop is more than just training – it’s a medium for change. It’s as much about unelarning habits and patterns that may be holding you back as it is about learning new frameworks and leading best practices in change communications. We’ll work beyond what you do and focus on how you add value – using yourself as an instrument of change. 

This dynamic session is designed for communications professionals and agents of change who want to elevate their performance, draw a bigger box and make a meaningful impact. It provides an opportunity to gain an inside perspective on a global Best of the Best change communications case study and learn from Caroline Kealey, a globally-recognized pioneer in shaping the field of change communications. 

Format: In person, online or hybrid

Learning outcomes
Build knowledge, skill and confidence in change communications including proven strategies, approaches and tactics
Clarify roles and responsibilities particularly related to change management and leadership
Cultivate insights on how to consistently add value and contribute at a high performance level through disruption and ambiguity
Identify classic pitfalls in change communication and learn how to avoid them


Module 1:

Understanding the Challenge of Change
Setting the stage: What’s working and what’s not?
Understanding the challenge of change: Breakout exercise
Anatomy of effective change leadership
Role clarity and contracting

Module 2:

Mastering Change Communications
The change communicator’s stance
What makes change communications different?
The Change Communications Playbook
Think - Feel - Do: Breakout exercise
Working with resistance and loss
Messaging and storytelling

Module 3:

Using Yourself as an Instrument of Change
Using yourself as an instrument of change
Rock star consultative skills
Unlearning: Breakout exercise
Editing the organization
Action planning & next steps

Module 4:

Setting Yourself Up for Success
Business enablers for high impact employee communications
Evaluating and showcasing invisible value
Open forum
Action planning
Contact us to book

The workshop can also be delivered online – the agenda is adapted to be delivered in six 2-hour Zoom/Teams modules.

I am writing to let you know how useful your training was. My colleague and I are busy using your strategic framework in all the strategies we are pumping out and we are finding it fun, and a relief – we are able to logically put all the thoughts and actions into a framework that flows so well. Thank you!
Results Map® Workshop Participant, CARE Canada
The Results Map® workshop was the best training session I’ve ever attended – material was top notch and the delivery was totally relevant to my experience and my team’s challenges. Amazing!
Results Map® Workshop Participant
Facilitating a leadership retreat … 2023-style

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The Results Map® System

Codifying strategic communications.

The Results Map® System is an online hub of practical resources, time-saving tools, worksheets, samples as well as on-demand learning videos. The System is the portal for accessing all the tools you need to apply the Results Map® methodology to your communications and change initiatives.

The Results Map® System will help you strengthen the impact, integration and effectiveness of your communications team. By level-setting a common methodology and gaining proven tools, you’ll save time and reduce risk. The System spans the full spectrum of strategic communications, including planning, evaluation, employee communications, stakeholder relations, issue management and change leadership.

It’s offered as part of our commitment to making our clients stronger and includes:

  • 100+ tools, worksheets and samples
  • 10 knowledge products
  • On-demand training videos and webinars
Book an exploratory call with Caroline
Set up a 30-minute Zoom call to discuss your challenges, gain fresh perspectives and chart a path towards solutions.