Field notes

Insights from the trenches of change and communications
Keep in touch
Top posts

Capacity vs. capability: what’s the difference?

“We don’t have the capacity for this.” I hear some version of that sentence in nearly every

How to use transparency as strategy

Last week I gave a keynote to a group of over 500 communications leaders who are navigating

The Four Horsemen of Change Communications

In their decades of research, Drs. John and Julie Gottman coined the concept of the four horsemen

Stay connected: Sign up to the Field Notes blog.

Get practical insights on change and communications leadership delivered monthly.

ALL CHANGE LEADERSHIP POSTS
The acronym WIIFM (what’s in it for me) printed upside down in white on purple
CHANGE LEADERSHIP

Stop answering “What’s in it for me?”

CHANGE LEADERSHIP

A Task Force on Risk. Seriously?

CHANGE LEADERSHIP

Capacity vs. capability: what’s the difference?

CHANGE LEADERSHIP

The enshittification of organizational communications

CHANGE LEADERSHIP

The Year Change Management Died

CHANGE LEADERSHIP

Piloting through turbulence

CHANGE LEADERSHIP

How to use transparency as strategy

CHANGE LEADERSHIP

From Resilient to Regenerative

CHANGE LEADERSHIP

The Four Horsemen of Change Communications

CHANGE LEADERSHIP

Tackling organizational overwhelm

CHANGE LEADERSHIP

When the map maker gets lost

CHANGE LEADERSHIP

3 touchpoints for leading through chaos

CHANGE LEADERSHIP

Dear Change Leader

CHANGE LEADERSHIP

What’s next for change?

CHANGE LEADERSHIP

3 Tips for Change Communications

CHANGE LEADERSHIP

Navigating your way through the dark

CHANGE LEADERSHIP

Changing behaviours without changing minds

CHANGE LEADERSHIP

Do’s & don’ts about change communications

What got you here
won’t get you there.

Let’s clarify where you’re going — and how to get there, together.