Field notes

Insights from the trenches of change and communications
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Capacity vs. capability: what’s the difference?

“We don’t have the capacity for this.” I hear some version of that sentence in nearly every

How to use transparency as strategy

Last week I gave a keynote to a group of over 500 communications leaders who are navigating

The Four Horsemen of Change Communications

In their decades of research, Drs. John and Julie Gottman coined the concept of the four horsemen

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STRATEGIC COMMUNICATIONS

Creating an employee communications system

STRATEGIC COMMUNICATIONS

What’s next for change?

STRATEGIC COMMUNICATIONS

3 Tips for Change Communications

STRATEGIC COMMUNICATIONS

From silos to symphonies

STRATEGIC COMMUNICATIONS

Navigating your way through the dark

STRATEGIC COMMUNICATIONS

From hype to hope: AI for communications professionals

CHANGE COMMUNICATIONS

Changing behaviours without changing minds

STRATEGIC COMMUNICATIONS

“You think you just fell out of a coconut tree?”

CHANGE COMMUNICATIONS

Do’s & don’ts about change communications

STRATEGIC COMMUNICATIONS

Connecting the dots

STRATEGIC COMMUNICATIONS

The #1 thing driving leaders crazy these days

STRATEGIC COMMUNICATIONS

Culture as a dependent variable

STRATEGIC COMMUNICATIONS

Is communications too important for the communications department?

STRATEGIC COMMUNICATIONS

London calling

STRATEGIC COMMUNICATIONS

A call for leadership: more signal, less noise

STRATEGIC COMMUNICATIONS

The tax on your communications shop

STRATEGIC COMMUNICATIONS

The 4 lines of sight every head of communications must have

STRATEGIC COMMUNICATIONS

An open letter to those who dare to lead change

What got you here
won’t get you there.

Let’s clarify where you’re going — and how to get there, together.