Welcome, please login to access our online tools. ResultsMap.com IngeniumCommunications.com Français

A Checklist for Culture Change

If you’re embarking on a transformation initiative focused on changing your organization’s culture, here’s a checklist that can help guide your efforts: √  Culture is not the target of change. You have to lean into it by pulling on other levers, such as strategy, structure and rewards. √  Connect the change to the higher sense…

Honoured to Win IABC’s Gold Quill & Best of the Best

Earlier this week, at the International Association of Business Communicators (IABC) World Conference in New Orleans, Ingenium was honoured to receive the International Award of Excellence in Change Communications, in recognition for our work with the Facilities team of the University of Ottawa. Ingenium was also recognized with the Best of the Best Award, an accolade…

The Culture of Communications

No one has done more to advance our knowledge and understanding of organizational culture than Edgar Schein. In some of his most recent work with Culture University, Schein observes that while the discipline of organizational culture has developed significantly over the past twenty years, the one area that has not been sufficiently understood is occupational…

Community, Collaboration and Cowboy Boots – Highlights from the ACMP 2016 Global Conference

Last week, I had the opportunity to participate in the Association of Change Management Professionals (ACMP)’s global conference in Dallas. It was my first ACMP conference, and it was a very enriching experience, both personally and professionally. The event had impressive star power, opening with positive psychology guru Shawn Achor, and ending with the world’s…

8 Things You Need to Know About the Government of Canada’s New Communications Policy

Last week, the Government of Canada issued its much-anticipated new Communications Policy and companion directive for the management of the function. If you’re a federal communicator, this is obviously big news. Less obvious is that it’s also highly relevant for non-federal communications professionals working more generally in the Canadian public or para-public sectors (e.g. institutes,…

Unlocking Culture Change Through Questions

We all know that organizational change is difficult. Of all the forms of transformation, the most challenging is unquestionably culture change. According to research from the Wharton School of Business, the failure rate of culture change initiatives hovers around 80% (as defined by change projects that don’t achieve the stated goals of transformation). One of…

Dispatch from the Strategic Communications Bootcamp

Earlier today, I had the pleasure of presenting a Strategic Communications Bootcamp workshop to the Government of Canada’s communications community. Hosted by the federal Communications Community Office (CCO), the session included a packed house of communications pros in Ottawa, as well as hundreds of regional colleagues participating via webcast from coast to coast to coast….

Understanding the Value of the Communications Function

If you’re planning a retreat for your communications team (and if you’re not – why aren’t you?) here’s a suggestion for an easy, but powerful exercise to offer the group. The Value Proposition Worksheet is a simple tool that can be used in either a breakout or plenary format. The worksheet helps structure an exploration of…

What Can Be More Important Than Employee Engagement?

If you’re like me, you spend a lot of time and effort trying to get executives to focus on the critical issue of employee engagement, which often competes for attention with other seemingly more important business priorities. Generally, there is a gravitational pull that draws leaders’ attention to external forces, pressures and conflicts, at the direct…

Performance Equations

It’s often been said that people go into communications because they don’t do math. While I will leave it to others to assess whether that statement is true or false, I will say that I am rather fond of these two performance equations I learned from Mario Moussa: Performance = Skills x Motivation There is…