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Washington D.C. Welcomes the World’s Communicators

This week, I had the pleasure of attending the International Association of Business Communicators (IABC) World Conference in Washington, D.C. – an event showcasing a wide range of content focused on setting communicators up for success. From thought provoking keynotes on the rise of artificial intelligence and the importance of creativity, to a buzzing World…

ACMP Global Conference: Reaching Heads, Hands and Hearts

This week, I had the pleasure of attending the Association of Change Management Professionals (ACMP)’s global conference in New Orleans and presenting on Best Practices in Change Communications. The conference featured an impressive line-up of some of the world’s leading experts in the field of organizational change, covering a broad spectrum of topics and perspectives….

The Work Systems Model of Change

One of the most practical change models I’ve come across is Gregory Shea’s Work Systems approach to change. Here’s the illustration: The idea is that the change leader can move change by pulling on at least four of the eight levers in the model. Each lever is connected to the one on its right and…

Lessons in change from the lizard

I love this video which follows the harrowing path of a lizard in the desert trying to escape the  wrath of a swarm of snakes trying to catch him. To me, the tension that’s depicted closely parallels the experience of a change leader. The leader musters up the energy needed to scurry forward, but is…

The Essential Mindsets of a Strategic Communicator

Many strategic communicators today are concerned (rightly) about how to future-proof their careers. As our industry continues to evolve, and the expectations of our internal clients and audiences continue to climb, it’s an important question to explore. In my opinion, there are three core mindsets required for a strategic communicator to thrive today: Agility: Increasingly,…

Exploring Community and Social Architecture with Luc Galoppin

As the lead instructor at the uOttawa Institute for Strategic Communications & Change, I have the great pleasure of welcoming amazing experts as guest speakers in the program. Recently, I had the opportunity of interviewing Luc Galoppin in a web video from his office outside of Brussels to explore the theme of community as an…

In Conversation with Jennifer Frahm

A few weeks ago, I was delighted to have a chance to interview Dr. Jennifer Frahm of Conversations of Change in Melbourne. Jen kindly participated as a special (virtual) international guest as part of the University of Ottawa’s Institute for Strategic Communications & Change. Jen is a superstar in the change space globally, and I’ve…

Communicators as Change Makers

Last week, I had the great pleasure of presenting the closing keynote at the International Association of Business Communicators (IABC)’s Leadership Institute in Dallas. It was such an honour to have the opportunity to connect with IABC’s global community of volunteer leaders who come together once a year to build leadership skills and plan strategies…

The Perks and Pitfalls of Strategic Communication Planning

I was delighted to be included in this month’s edition of IABC’s Communications World Magazine, in a feature edition on strategic communications planning. The interview explored some the pitfalls in the discipline, particularly around how to develop realistic strategic communications plans in a world that keeps changing.   Click here to review the full article.

Lessons in Lean and Agile Change Management

Last week, the Ingenium team participated in a terrific workshop on Lean Change Management facilitated by Jason Little. It was a terrific occasion to kick start the new year by exploring new ways of leading change through agile and lean approaches. Here were my three main takeaways from the session: Plan to re-plan. Coming from…