Welcome, please login to access our online tools. ResultsMap.com IngeniumCommunications.com Français

Communications Strategy – A Checklist

As a communications strategist, one of the cold hard facts that I face is that most communications strategies fail – that is, that they never get implemented. And yet, my experience is that a solid communications strategy (particularly one developed through a robust consultative process) can have a transformative impact on an organization`s results. This…

Three Cheers for Podcasts!

I am a huge fan of podcasts, and am always on the lookout for smart, fun content that I can stream on the go. I’ve had a few requests for recommendations of late, so I thought I’d put together a list of my favourites, particularly in the fields of communications and change management: Under the…

Dear Change Leader

Over the last few years, we have had the distinct honour and privilege of working with several leaders on driving organizational change. I often think of my role in helping clients move through change as that of a midwife – it’s not my baby, but I have a front row seat to the pain, blood…

What the Heck is a Results Map?

  I am often asked what our product the Results Map is all about, so I thought I’d take a moment to provide a brief answer… The Results Map is a step-by-step process for strategic communications. We developed the model is 2004 as a response to the complaints one so often hears about communications being…

Communications Strategy or Communications Plan – What’s the Difference?

Communicators are often asked to develop or work with many different types of strategies and plans – and there’s often a lot of confusion swirling around what one has or does, over the other. That’s a real problem, as it can set up a disconnect between expectations and deliverables, right out of the gate. Here’s…

Do’s and Don’ts of Executive Change Communications

The one thing that all change management methodologies can agree on is that the most critical factor to transformation success is effective, visible leadership. This is true in our experience – clients who have the most measurable success with large-scale organizational change are those with strong, courageous and unwavering executive leadership. What’s less evident is…

Developing a Community of Practice

More and more, we’ve found that many of our clients are exploring the idea of creating communities of practice in their organizations. With an emphasis on dialogue, sharing, and flexibility, these new groups provide more informal communications tools that help share information across traditional hierarchies. But what is a community of practice? A community of…

Communications in the Age of Digital by Default

A few days ago, I spotted this refreshing tweet from the new Chief Information Officer (CIO) for the Government of Canada, Alex Benay: My response to him was that I totally agree, and for federal communicators to be in alignment with that digital by default orientation, we should phase out the ubiquitous, but antiquated job…

Changing Behaviours Without Changing Minds

“Adults are much more likely to act their way into a new of thinking than to think their way into a new way of action.” – Richard Pascale, Surfing the Edge of Chaos Ultimately, all change is about behaviour. The challenge is that most people attempt to change behaviour by changing people’s minds. If you’re…

Check your progress with our new Results Map tool!

For those of you who’ve participated in a Results Map strategic communications workshop, we’ve introduced a new tool to help track your progress on implementing the methodology. The Raising our Game through the Results Map Workbook is designed to help communications teams take stock of their implementation of the Results Map process for strategic communications and…