What I learned from being in the eye of the storm of the biggest corporate downsizing in Canadian history is this: Not communicating is actually communicating something. It may be a message of denial, anxiety, fear, control, contempt or even apathy. But in a charged environment of uncertainty and emotion, saying nothing says something. That’s […]
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The question I receive most often from communicators is “How can I be more strategic?” Here are my top five suggestions on enhancing your strategic value in a communications function: Ask good questions. The quickest way to add strategic value is to ask insightful questions that help sharpen focus on desired outcomes and results. Asking questions […]
One of the most powerful ways in which you can contribute significant strategic value as a communicator is by making it a practice to connect the dots around you. Connecting the dots is about cultivating the habit of seeing the inter-connections between issues, information and trends which may otherwise seem unrelated on the surface. This […]
In my work with thousands of communicators in a broad range of organizations and sectors, one theme remains a constant – Leadership has never been more relevant for the communications industry as it is now. It’s what internal clients are looking for, and it’s also the unique space communicators crave, in order to provide really […]
Welcome to the Results Map blog! Its focus is simple – to spark ideas, conversations and actions to help set communicators up for success through a strategic approach to communications planning. Given the breathtaking proliferation of blogs and online conversations about communications (let’s face it, communicators like to communicate!), it’s fair to ask: Why this? Why now? […]
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