The Government of Northwest Territories (GNWT) serves a community of 45,000 people spread across 1.2 million square kilometres and operates in an environment of 11 official languages. The GNWT communications team provides vital service to citizens spread across 33 communities in some of the most remote and culturally distinct regions of Canada.
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Corona is a Colombian multinational manufacturing company, with over 135 years dedicated to the manufacture and marketing of products for the home, construction, industry, agriculture, and energy sector. With Business Divisions of Bath & Kitchen, Surfaces, Materials & Paints, Industrial Minerals & Energy, and Tableware. Corona has 20 manufacturing plants in Colombia, as well as plants in the US, Central America, and Mexico.
Faced with a rising demand for services due to expansion, and a fixed budget envelope, Facilities had to find a way to do more with less. It needed to reimagine its service delivery model in a way that responded to increasing and constantly evolving client expectations.
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