What is Results Map?

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The Change Triangle

Prosci has developed a framework for understanding change projects by highlighting the three critical success factors identified through their extensive body of international research: leadership/sponsorship, project management and change management. The Change Triangle serves as a useful visual reminder of the importance of addressing the three key factors of project success: Visible, active project leadership/sponsorship. […]

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Chickens and Eggs, Budgets and Tactics

Here’s a puzzler: in creating a communications strategy, which comes first – the tactics or the budget? I’m often asked the above question in Results Map workshops. And the answer, as with so many of life’s great chicken-and-egg questions, is “it depends”. But let’s backtrack a moment to some general points about communications budgets. You […]

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Plan to Keep Cool in a Crisis

You’ve likely already experienced the real truth that panic isn’t the best stimulus for sound communications strategizing. To the contrary, the time to start preparing for a crisis is well before your organization is in crisis mode. When a crisis does hit, you’ll handle it with infinitely more calm and confidence if you’ve already developed a […]

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