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Making Measurement Work for You

Let’s face it – as a communicator you barely have the time, let alone the budget, to measure your communications activities. Yet your senior management team is constantly asking for data on return on investment and the evidence that communications has demonstrated a meaningful result. So what’s a communicator who’s committed to measurement and evaluation […]

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The Trap of Entitive Thinking

A common phenomenon in organizational transformation is “entitive thinking” – the tendency that the longer we’re in a condition, the more we are insensitive to our role in the situation and tend to see that others are responsible. Change leaders are wise to dial up awareness of their potential entitive thinking in order to enhance […]

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Lessons in Lean and Agile Change Management

Last week, the Ingenium team participated in a terrific workshop on Lean Change Management facilitated by Jason Little. It was a terrific occasion to kick start the new year by exploring new ways of leading change through agile and lean approaches. Here were my three main takeaways from the session: Plan to re-plan. Coming from […]

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