The Next Big Challenge: Communicating the Hybrid Workplace
In the past few months, I’ve led dozens of executive workshops on employee communications and change leadership. It’s striking that while these sessions have differed vastly in context, there is a clear common denominator – leaders are urgently concerned about how to communicate the shift to a hybrid workplace. It’s a challenge that is accentuated […]
To Do or Not to Do – 10 Tips for Communicating Change
As the need to communicate change continues to permeate our work as communicators, here are our top tips to help you maximize your impact and minimize risk: DO simplify. Create a crisp, brief message on the intent behind the change and communicate it relentlessly. Find opportunities to create shared meaning using examples that are clearly understood […]
Podcasts to Nourish your Mind, Body and Soul
I recently wrote about the value of informal learning through newsletters, blogs, videos and podcasts. The post triggered several inquiries about podcasts I’d recommend, so without further ado: Pods to Nourish Your Mind Dare to Lead with Brene Brown Why I love it: Brene Brown has a top-tier list of guests and offers a master […]
Career Planning for Communicators – Our Time is Now
Last week I presented a webinar on career planning to a national group of communications professionals. The topic seemed to strike a chord, and with good reason – after all, we’re in the midst of the largest disruption to the work world since the Industrial Revolution, and the balance of power is shifting from employers […]
Upcoming Event – Communicators as Change Makers in the Age of COVID
I’m delighted to share that I’ll be presenting a webinar at the uOttawa Professional Development Institute as part of their ongoing events calendar. On October 5th (from 1:00 – 2:00 PM EST), I’ll be delivering a practical, informative session on Communicators as Change Makers in the Age of COVID. As the global communications community […]
Turbocharge Your Communication Through Storytelling
One of the most powerful techniques you can use in your communication practice is to animate your message through storytelling. Humans are hard-wired to make sense of the world around us through stories – it’s the way we’ve connected and communicated since the tribal age. Stories help to instantly provide relatability, understanding and context – […]
Announcing the new Results Map® Certification Program in Strategic Communications
We are delighted to announce the launch of our new Results Map® Certification Program in Strategic Communications – an intensive 6-week online program for communications professionals who want to elevate their performance, draw a bigger box and make a meaningful impact. This unique program is more than just training – it’s a medium for change. […]
How to Showcase Your Invisible Value
One of the most frustrating things about being a communicator is that some of the areas in which we add the most value are often invisible. Here are some aspects of “invisible value” you may consider in evaluating your communications activities and reporting on the impact you deliver: Risk avoidance: If you’re in the business […]
Are you connecting the dots? Or are you just painting by numbers…
One of the most powerful ways in which communicators can contribute unique, strategic value is by connecting the dots in our organizations. Connecting the dots is about cultivating the habit of seeing the inter-connections between issues, information and trends which may otherwise seem unrelated on the surface. This ability to connect the dots is what […]
For a high performing communications function, you need these 5 things.
Alignment. You need a relentless and responsive commitment to your organization’s goals and priorities. A solid strategic communications plan is in place to guide decisions, but an agile mindset lets you course correct when necessary to keep that alignment intact. Governance. Communications reports directly to the CEO and there is a standard set for internal […]
Online Learning Coming to a Laptop Near You!
As 2020 winds down (and not a moment too soon in our opinion!), we’re excited to share our line-up of Results Map® webinars for 2021. Our monthly webinars are offered to professional-level subscribers of the Results Map® System (webinar registration accessible through the System Hub) and offer a regular dose of practical learning content mixed […]
It’s not about you, it’s about them.
A key trait of a truly strategic communicator is the ability and the reflex to think about a project or an issue through the eyes of your audience. This “outside-in” perspective helps you challenge legacy thinking and assumptions that may exist within your organization, and position yourself squarely on the side of your audience – […]