Welcome, please login to access our online tools. ResultsMap.com IngeniumCommunications.com Français

The Change Agent’s Diagnostic Tool

An important first step before embarking on an organizational transformation project is to assess the nature of the change. This diagnostic exercise is vital in providing the information required to determine the appropriate level of resourcing (time, budget, staff) to help ensure project success. Given the sobering reality that change research consistently finds that the…

Communications Strategy or Communications Plan – What’s the Difference?

Communicators are often asked to develop or work with many different types of strategies and plans – and there’s often a lot of confusion swirling around what one has or does, over the other. That’s a real problem, as it can set up a disconnect between expectations and deliverables, right out of the gate. Here’s…

Do’s and Don’ts of Executive Change Communications

The one thing that all change management methodologies can agree on is that the most critical factor to transformation success is effective, visible leadership. This is true in our experience – clients who have the most measurable success with large-scale organizational change are those with strong, courageous and unwavering executive leadership. What’s less evident is…

Communications in the Age of Digital by Default

A few days ago, I spotted this refreshing tweet from the new Chief Information Officer (CIO) for the Government of Canada, Alex Benay: My response to him was that I totally agree, and for federal communicators to be in alignment with that digital by default orientation, we should phase out the ubiquitous, but antiquated job…

Check your progress with our new Results Map tool!

For those of you who’ve participated in a Results Map strategic communications workshop, we’ve introduced a new tool to help track your progress on implementing the methodology. The Raising our Game through the Results Map Workbook is designed to help communications teams take stock of their implementation of the Results Map process for strategic communications and…

Great Minds

For 16 years, our company has delivered value to our clients – building our reputation, our business and our brand in Ottawa, in Canada, and around the globe.   For the last 12 of those years, we’ve been doing that as Ingenium Communications. To us, the word Ingenium meant innovation, fresh thinking, and insight. As a…

ACMP Global Conference: Reaching Heads, Hands and Hearts

This week, I had the pleasure of attending the Association of Change Management Professionals (ACMP)’s global conference in New Orleans and presenting on Best Practices in Change Communications. The conference featured an impressive line-up of some of the world’s leading experts in the field of organizational change, covering a broad spectrum of topics and perspectives….

The Work Systems Model of Change

One of the most practical change models I’ve come across is Gregory Shea’s Work Systems approach to change. Here’s the illustration: The idea is that the change leader can move change by pulling on at least four of the eight levers in the model. Each lever is connected to the one on its right and…

Lessons in change from the lizard

I love this video which follows the harrowing path of a lizard in the desert trying to escape the  wrath of a swarm of snakes trying to catch him. To me, the tension that’s depicted closely parallels the experience of a change leader. The leader musters up the energy needed to scurry forward, but is…

The Essential Mindsets of a Strategic Communicator

Many strategic communicators today are concerned (rightly) about how to future-proof their careers. As our industry continues to evolve, and the expectations of our internal clients and audiences continue to climb, it’s an important question to explore. In my opinion, there are three core mindsets required for a strategic communicator to thrive today: Agility: Increasingly,…