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Expertise & approach​

What makes us different isn’t just what we do, but how we do it:

Capacity building

We are singular in our focus on making our clients stronger by equipping, enabling and empowering them to work to the highest and best use of their talent.

In a field traditionally built on ongoing dependency, we measure success differently. Our work succeeds when clients outgrow the need for outside advisors.

Our assignments are grounded in a commitment to knowledge transfer and capacity building – we do this by offering clients exclusive access to the Results Map® System.

Co-creation

We work as partners with our clients and pride ourselves on creating a powerful alchemy between our external expertise and our clients’ unique knowledge and know-how. Our fees are structured on a project basis rather than on hourly rates, which allows space for the kind of informal exchange and collaboration that generates the best results.

We are not afraid of the messy middle. In fact, that’s where we shine. By developing deep client
relationships and immersing ourselves in our engagements, we are uniquely positioned to help co-create strategic deliverables.

We work from a stance of “allyship” or accompagnement – walking alongside rather than ahead of our clients.

Rigour

We bring the very best and latest in methodological rigour to every assignment. What’s more, we are at the forefront of developing methodological frameworks and tools. While we are the developers of the Results Map® methodology, we are intentional about blending research, models and frameworks from a range of disciplines to design customized solutions to client challenges.

Our approach is disciplined, rigorous and evidence-based.

Candour

We tell leaders what they need to hear, not what they want to hear.

Over the last 20 years, we have earned a reputation for being trusted advisors who can respectfully, but courageously be candid. We will speak the hard truths that others avoid, and our clients can count on us to deliver a professional – and often rare – challenge function.

Learn more

What we do and how we do it

Results Map was created to strengthen leadership through the power of strategic communications and change. For over two decades, we’ve worked with executives, communications professionals, and change leaders to guide strategy, build confidence and accelerate progress.

What sets us apart is not just what we do—but how we do it. Every engagement is designed to equip and empower clients with practical tools, proven frameworks and the space to think strategically.

“Ultimately, I view my role as being a change accelerator.”

Caroline Kealey, Founder

Ourexpertise

We bring deep subject matter expertise in strategic communications, change leadership and organizational alignment. Caroline Kealey has worked with clients across Canada and internationally, offering:

Facilitation

Retreats: High-energy events that spark energy, engagement and meaningful progress.

Strategic planning:
Unique co-creative sessions that deliver lasting results.

Training

Keynotes: Catalyzing and thought-provoking presentations carefully customized to your audience needs.

Workshops: Refreshingly practical
sessions grounded in your reality and backed by best-in-class tools.

Coaching

Executive coaching: One-on-one allyship with a unique blend of expertise, insight and care.

Team coaching: Dynamic team sessions that build alignment, shared purpose and action.

Delivery offered in-person or online.
In English, French and bilingual formats.
Set up a call to discuss

Case studies

The Government of Northwest Territories’ Results Map® Journey
Transforming University of Ottawa Facilities
Corona’s Results Map® Journey

For a deeper dive, check out this recent podcast episode on change leadership on Michael Bungay Stanier’s Change Signal

Listen to the podcast

We are proud to collaborate with clients across Canada and around the world:

View all clients
"Caroline is a masterful facilitator. She created a space that felt safe, fun and engaging - our leadership team had critical conversations that we had needed to have for a long time."
Workshop participant,Banking sector
“Caroline’s approach to coaching is exceptional. She cares deeply, provides an invaluable challenge function and works toward real, concrete action. Working with Caroline isn’t just talk - it’s about transformational impact and risk management.”
Coaching clientFinancial sector
"Caroline brings deep expertise and fresh, strategic insight to supporting leaders and teams. Her Results Map tools are exceptionally practical and impactful. The combination of her knowledge, passion, and clarity of thought is truly unparalleled."
Edouard Biot, Vice-President,Essilor Luxottica

Awards & recognition

IABC Best of the Best Gold Quill Award for Change Communications

(See case study)

IABC Gold Quill Award
IABC Silver Leaf Award
IABC Ottawa Distinguished Service Award
Excel Award for Crisis Communications
Hygeia Award for Health Communications