Our story

Established in 2001, Results Map® was created by Caroline Kealey as a platform to foster excellence in strategic communications and to help organizations thrive through change and disruption. We offer unparalleled expertise in the specialized area of change communications.

Through active learning workshops, consulting and coaching, Results Map® serves clients across the private, public and NGO sectors. Clients include Shopify, the United Nations, the House of Commons and the Asian Development Bank. The hallmark of our success is in enhancing alignment, organizational performance and business results.

We are best known as the developers of the Results Map® methodology, the most comprehensive applied strategic communications process in the world. Our passion is to make our clients stronger through our unique focus on equipping, empowering and enabling communications teams and executives.

Based in Ottawa, we are proudly a Canadian firm with a global footprint.

A unique methodology & approach

We are recognized as pioneers in developing methodology and tools in communications and change.

Capacity building

We are singular in our focus on making our clients stronger by equipping, enabling and empowering them to work to the highest and best use of their talent.


We work as partners with our clients and pride ourselves on creating a powerful alchemy between our external expertise and our clients’ unique knowledge and know-how.


We bring the very best and latest in methodological rigour to every assignment. What’s more, we are at the forefront of developing methodological frameworks and tools.


We tell leaders what they need to hear, not what they want to hear. Over the last 20 years, we have earned a reputation for being trusted advisors who can respectfully, but courageously be candid.

Our work is making an impact


Our workshops achieve a 96% positive rating

Our methodology is used by communications and change practitioners on five continents and across 14 countries


The productivity savings of our most successful change communications project, awarded with a global Best of the Best Award

We are proud to collaborate with clients
across Canada and around the world:

Meet our Principal & Founder

Caroline Kealey

Principal & Founder Caroline Kealey is the head and heart of Results Map®.

Caroline is internationally recognized as a leading communications strategist, change facilitator, trainer and author with over 25 years of experience.

Jordana Nesrallah

Jordana Nesrallah

Project Manager, Client Services

Jordana brings an unparalleled level of client service and project excellence to all of her engagements. She is recognized for her ability to find the art of the possible, creating solutions that are responsive to client needs.

In addition to our in-house capabilities, we offer our clients access to our network of best-in-class collaborators from across North America, providing expertise in:

Creative & design

Get top-tier support in creative development and graphic design.

Writing & editing

Offering expert help with content development, particularly in the area of change communications.

Event production

Support for standing up large-scale events in-person or online.

Research & data analysis

Turn-key access to specialized research, business and financial analysis.

Book an exploratory call with Caroline
Set up a 30-minute Zoom call to discuss your challenges, gain fresh perspectives and chart a path towards solutions.