About
Our story
Established in 2001, Results Map® was created by Caroline Kealey as a platform to foster excellence in strategic communications and to help organizations thrive through change and disruption. We offer unparalleled expertise in the specialized area of change communications.
Through active learning workshops, consulting and coaching, Results Map® serves clients across the private, public and NGO sectors. Clients include Shopify, the United Nations, the House of Commons and the Asian Development Bank. The hallmark of our success is in enhancing alignment, organizational performance and business results.
We are best known as the developers of the Results Map® methodology, the most comprehensive applied strategic communications process in the world. Our passion is to make our clients stronger through our unique focus on equipping, empowering and enabling communications teams and executives.
Based in Ottawa, we are proudly a Canadian firm with a global footprint.
A unique methodology & approach
Capacity building
We are singular in our focus on making our clients stronger by equipping, enabling and empowering them to work to the highest and best use of their talent.
Co-creation
We work as partners with our clients and pride ourselves on creating a powerful alchemy between our external expertise and our clients’ unique knowledge and know-how.
Rigour
We bring the very best and latest in methodological rigour to every assignment. What’s more, we are at the forefront of developing methodological frameworks and tools.
Candour
We tell leaders what they need to hear, not what they want to hear. Over the last 20 years, we have earned a reputation for being trusted advisors who can respectfully, but courageously be candid.
Our work is making an impact
96%
Our workshops achieve a 96% positive rating
Our methodology is used by communications and change practitioners on five continents and across 14 countries
$2.3M
The productivity savings of our most successful change communications project, awarded with a global Best of the Best Award
We’re proud to work with a diverse group of extraordinary clients
Meet our Principal & Founder
Caroline Kealey
Caroline is internationally recognized as a leading communications strategist, change facilitator, trainer and author with over 25 years of experience.

Jordana Nesrallah
Jordana brings an unparalleled level of client service and project excellence to all of her engagements. She is recognized for her ability to find the art of the possible, creating solutions that are responsive to client needs.
In addition to our in-house capabilities, we offer our clients access to our network of best-in-class collaborators from across North America, providing expertise in:
- Creative & design
- Writing & editing
- Event production
- Research & data analysis
Offering expert help with content development, particularly in the area of change communications.
Turn-key access to specialized research, business and financial analysis.
