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Caroline is an internationally recognized communications strategist, change facilitator, trainer and author with more than 20 years of experience in her field.

She is the developer of the Results Map, a best practice process for strategic communications and change. The program is offered through practical, dynamic workshops as well as the Results Map Handbook, a step by step guide packed with easy to use templates, worksheets and case studies covering the full spectrum of communications.

As Principal and Founder of Ingenium Communications, Caroline and her team provide consulting and training services in a wide range of communications disciplines including strategic planning, issue management, stakeholder relationships, and change management. They have had the privilege of working with extraordinary clients such as the House of Commons, Export Development Corporation, the University of Ottawa, the Bank of Canada, the Government of the Northwest Territories, and the United Nations, to name a few.

Designated as an All Star speaker by the International Association of Business Communicators (IABC), Caroline is a recipient of IABC’s Distinguished Service Award and is known as a “communicator’s communicator”.  A recent winner of both the National and International Awards of Excellence in Change Communications as well as the global Best of the Best Award from IABC, she has also been awarded a Top 40 Under 40 Award and an IABC Excel Award for Crisis Communications.

Caroline has recently been named Director and Lead Instructor of the new Institute for Strategic Communications & Change at the University of Ottawa’s Centre for Continuing Education.

A graduate of the Wharton School of Business executive program in Leading Organizational Change, Caroline is a Certified Change Management Professional (CMP). She holds a B.A. with Highest Honours in Communications and an M.A. Political Science.

 

 

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